查看更多>>摘要：This study explores the process of transferring knowledge from multinational-corporation (MNC) hotels to their subsidiaries to advance company strategies. In particular, it examines critical factors that can forestall knowledge transfer through the lens of absorptive capacity. This study revisits the four dimensions of absorptive capacity (acquisition, assimilation, transformation, and exploitation) to understand the challenges involved in trans-ferring knowledge from MNCs to subsidiaries. We argue that several fundamental aspects of the process influence absorptive capacity, potentially interfering with knowledge transfer. Using a qualitative approach, semi-structured interviews were conducted with four different types of actors (expatriate and local managers, a regional executive, and a policymaker). The results reveal that competencies (e.g. education) regulate the process of acquiring knowledge, while insufficient experience (technical skills and expertise) and historical background (explicitly related to the consequences of colonisation, including a local inferiority complex) affect the assimi-lation and transformation of knowledge. Next, limited opportunities, notably a reluctance to hire local managers and local managers with uneven qualifications, affect transformation and exploitation. Finally, cultural discord (e.g. recognising cultural differences, such as ethnic groups, religion, and customs) and communication barriers (e.g. verbal and non-verbal communications) influence the acquisition, assimilation, and transformation process, which, in the end, arbitrate knowledge exploitation. The findings suggest that the country's historical experience has considerable ramifications for absorptive capacity.
查看更多>>摘要：Although tourism memory is widely regarded as a valuable commodity, scant research examines its influence on creativity, a crucial factor for individual and organizational success. Moreover, while both travel and work are vital for human functioning, there are inconsistent views on whether they are opposing domains. This research aims to fill these gaps by investigating the unique characteristics of tourism memories and their effect on creativity at the individual level. Across four studies, we demonstrate that merely recalling one's tourism memory - even from a long time ago - increases creativity. We have also found that this effect is mediated by an increased state of openness to experience triggered by tourism memory retrieval, and one's trait openness moderates this effect. Our research contributes to the literature on tourism, management, and psychology, also offering insights for marketers and organizations to leverage the potential of tourism memories to foster creativity and success.
Chrysafis, Konstantinos A.Papadopoulou, Georgia C.Theotokas, Ioannis N.
1.1-1.14页
查看更多>>摘要：Surprisingly, despite extensive research on the impacts of COVID-19 on the hospitality industry, no study develops financial performance benchmarks that reflect these effects. This research seeks to fill this gap by examining the financial performance of companies in the shipping sector, specifically the cruise sub-sector. The "three biggest players" in the sector are the focus of this analysis. Benchmarking is essential for both existing market participants and potential new entrants. Fuzzy methods are used in modeling situations that involve uncertainty. The findings indicate that the three companies' operations must be redesigned in order to produce income and pay off debts. Additionally, Carnival Corporation's resilience is evident in times of crisis, as it demonstrates the best growth prospects, remains dominant in terms of liquidity, presents the highest return on assets, and borrows less than the other two companies.
查看更多>>摘要：Research on new tourism destinations' preannouncement timing is lacking in the tourism literature. Across four studies (including two preregistered studies) that drew samples from the United States and China, using both qualitative and quantitative methods with multiple answer-elicitation techniques, the authors address an important question: What is the optimal preannouncement timing for to-be-launched tourism destinations? Contrary to the prediction of the economic theory of discounted utility, the authors find that prospective tourists consistently prefer a time interval between preannouncement and official launch over immediate availability in joint evaluations. Additionally, the authors found a resurgence of interest after an initial decline in the first week in separate evaluations, whereas this pattern does not occur in joint evaluations. Practically, the authors suggest a "sweet spot" for the preannouncement between one week and two months before the official launch; theoretically, the current research contributes to the emerging tourism literature on temporal distance and its consequences in tourism.
查看更多>>摘要：This paper adopts a problematising review approach to examine the extent of mitigating climate change research in the sustainable tourism literature. As climate change has developed into an existential global environmental crisis and while tourism's emissions are still increasing, one would expect it to be at the heart of sustainable tourism research. However, from a corpus of 2573 journal articles featuring 'sustainable tourism' in their title, abstract, or keywords, only 6.5% covered climate change mitigation. Our critical content analysis of 35 of the most influential papers found that the current methods, scope and traditions of tourism research hamper effective and in-depth research into climate change. Transport, the greatest contributor to tourism's emissions, was mostly overlooked, and weak definitions of sustainability were common. Tight system boundaries, lack of common definitions and incomplete data within tourism studies appear to hamper assessing ways to mitigate tourism's contribution to climate change.
查看更多>>摘要：The enterprise social media (ESM) serves as a crucial means to enhance coordination within the organization. However, the impact of ESM is not always beneficial. This study examines the double-edged sword effect of ESM through investigating the impact of ESM technostressors on hospitality employees' post-adoption behaviors. Adopting a mixed-methods design, this study firstly identified five dimensions of ESM technostressors, and then empirically examined how and why ESM technostressors influence hospitality employees' routine use and innovative use behaviors of ESM. The effect of management support as the boundary condition is also investigated. Findings suggest that the persistence, work connectivity, and visibility of ESM promote hospitality employees' routine use and innovative use by facilitating challenge technostress appraisal, while role conflict and emotion interruption of ESM negatively influence hospitality employees' routine use through enhancing hindrance technostress appraisal. Furthermore, management support can help mitigate the negative impacts of ESM technostressors.
Yang, Mona Ji HyunKhoo, CatherynYang, Elaine Chiao Ling
1.1-1.13页
查看更多>>摘要：Globally, considerable numbers of child workers are engaged in the tourism industry. Despite international efforts to eradicate all forms of child labour, the number of child labourers in the service industries has increased due to the ambiguity and challenges in defining child labourers in tourism, the dichotomic views on child labour, and the absence of children's voices in research. This paper explores host-children's perception of their engagement in tourism and proposes a transformative paradigm to transcend the dichotomy of universalism and cultural relativism. Employing photo-elicitation interviews with 82 Cambodian host-children, this paper identifies both favourable and unfavourable perceptions of host-children's engagement in tourism. Hence, it is argued that host-children's engagement in tourism should not be seen as black and white but as a complicated social phenomenon. Based on the findings and discussion, a conceptual framework is proposed to demonstrate how the transformative paradigm guides to address host-children's engagement in tourism.
NETL
NSTL
Elsevier