查看更多>>摘要：Abstract Generally, businesses are capable of implementing corporate social responsibility (CSR) and environmentally sustainable behaviors as they pursue their profit‐making activities. While there are a number of contributions that investigated the effect of CSR and responsible environmental practices on the companies' bottom lines, few studies were focused on the strategic attributions of responsible corporate behaviors in the tourism industry context, during an unprecedented pandemic situation. Hence this research investigates the stakeholders' perceptions on the hospitality businesses' social responsibility and environmentally friendly practices. The data were collected from a sample of 462 research participants who worked in tourism and hospitality. The findings suggest that their employers' stakeholders were triggering their businesses to engage in ethical behaviors, responsible human resources management and to invest in environmentally friendly initiatives. As a result, they were creating value to their companies, to society and to the natural environment. In sum, this contribution implies that there are strategic attributions of CSR behaviors and of environmentally sustainable practices as responsible businesses can improve their growth prospects and increase their competitiveness in the long run.
Oliver MtapuriMark Anthony CamilleriAnna D?u?ewska
10页
查看更多>>摘要：Abstract This contribution suggests that community‐based tourism (CBT) can create commercial and social value to destinations, local businesses as well as to residents. At the same time, it clarifies that CBT offers rich, immersive cultural experiences that can enhance the tourists' experiences when visiting different communities. It posits that sustainable CBT approaches can improve the local economic development (LED) of communities by reducing economic leakages from the tourism industry. It explains that there is scope for destination managers and tourism businesses to engage in sustainable tourism practices and to utilize local resources, in a strategic manner, in order to maximize linkages in their economy. In conclusion, this paper puts forward a theoretical model that clearly illustrates the business case to implement sustainable CBT strategies. It also implies that these strategies can ultimately result in opportunities for economic growth of tourism businesses and may increase the competitiveness of destinations, while safeguarding the environment and addressing their carrying capacities.
David Daniel Pe?a‐MirandaAntonio Guevara‐PlazaJosé Antonio Fraiz‐BreaMark Anthony Camilleri...
14页
查看更多>>摘要：Abstract Despite there was significant increase in the corporate social responsibility (CSR) literature, in the last decade, little attention has been devoted to shed light on strategic CSR practices in the hospitality industry, especially in the context of developing countries. This paper uses a case‐study methodology to investigate the CSR practices of eight hotels in Santa Marta, Colombia. The results show that the hotel companies were implementing different CSR behaviors that can be classified as philanthropic‐reactive, legal‐reactive, and active groups. The findings revealed that their CSR activities were focused on adding value to their economic performance. This contribution implies that Individual improvement plans for each establishment and a CSR management model for the entire industry are proposed. The results have important theoretical and practical implications for academia and the hospitality industry. Future research should take into account more stakeholders and companies from other industries in the study area.
查看更多>>摘要：Abstract The current study intends to synthesise extant studies addressing corporate social responsibility (CSR) and sustainability in the tourism sector. It employed qualitative content analysis to present the research profile, prominent conceptual, qualitative and quantitative studies, research gaps and future research questions. The review results indicate that research on CSR in tourism is a promising area of study that is growing rapidly. This review captures conceptual, qualitative and quantitative empirical studies and divides them into themes based on two typologies. Typology 1 addresses the direct effect of CSR on employees, customers and business performance. Typology 2 highlights the moderated and mediated relationships of variables, including customer trust, identification, trust and value with CSR. The findings provide a unifying framework highlighting the importance of CSR engagement in building relationships with various stakeholders in the tourism industry context. This contribution is one of the first reviews to examine the growing research on the CSR agenda in tourism. The tourist industry should recognise stakeholders' roles and attempt to involve them in their CSR initiatives.
Carlos Sánchez‐CamachoRocío CarranzaDavid Martín‐ConsuegraEstrella Díaz...
15页
查看更多>>摘要：Abstract Corporate social responsibility (CSR) has become a topic of growing interest in countless areas, and the number of studies focused on researching different CSR aspects is increasing. Nevertheless, this type of research within the tourism sector is less developed compared to other fields. Consequently, a significant research opportunity in the tourism industry has been detected. Therefore, this study uses the SciMAT software to analyze 1800 articles published on CSR within the tourism field through the co‐word analysis technique. Findings led to conclude that the entire scientific production within this field is composed of eight major thematic areas: (1) Business activity‐financial performance, (2) Attitude and behaviour, (3) Marketing perspective, (4) Sustainable tourism, (5) Sustainability, (6) Governmental action, (7) Environmental awareness and motivation and (8) Impact of major events. Additionally, interpretation of the main findings of the bibliometric analysis and implications for future trends of CSR in the tourism field has been discussed.
NSTL
Wiley