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Behaviour & information technology
Taylor & Francis Ltd.
Behaviour & information technology

Taylor & Francis Ltd.

0144-929X

Behaviour & information technology/Journal Behaviour & information technologySCISSCIISSHPAHCI
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    Highlights from the 35th European conference on cognitive ergonomics (ECCE 2024)

    Stéphane SafinFlore BarcelliniJean-Marie Burkhardt
    1123-1123页
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    Feel me, hear me: vibrotactile and auditory feedback cues in an invisible object search in virtual reality

    Nils O. BeeseLennart DümkeYannic N. DöllRené Reinhard...
    1124-1135页
    查看更多>>摘要：ABSTRACT The visual sensory system is a well-researched system. While virtual reality (VR) is a predominantly visual experience, there is still the auditory and tactile aspects that can be considered. This study examines finding invisible static and dynamic targets in virtual reality with the help of vibrotactile and auditory cues. Using a ghost hunting setting, a game was developed to investigate the different types of cues as search indicators. The game consisted of three levels, the first with a static ghost, the second with one dynamic ghost and the third with two dynamic ghosts. Forty-two participants received vibrotactile feedback cues, auditory feedback cues and the combination of both. They played the game in three trials, one per each feedback condition, in three different levels. Each participant played the game twice. The results suggest that the combination of both types of cues might be the best to use in a simple non-visual search setting, but the non-visual cues do not matter in a complex non-visual search. Further implications on the real world are discussed, i.e. search of and navigation to temporarily out-of-view buildings in the real world.
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    You look so young, you look so cute. The relationship between physical appearance, age and mental abilities in social robots

    Stefano GuidiMargherita BracciFrancesco CurròAlessandro Innocenti...
    1136-1145页
    查看更多>>摘要：ABSTRACT The study analyses differences in the perceived age, cuteness and mental abilities of robots displayed as 3D models in a VR setting, manipulating anthropomorphic variables such as height, head dimension, and limb length. Participants (N = 122) were randomly assigned to one of four experimental conditions where they interacted with a robot with a different combination of physical dimensions. The interactions took place in a CAVE – an immersive VR room, which allowed participants to directly perceive the dimensions of the robot. In the CAVE we collected from participants impressions about the robot using Likert scales and numeric input. After the interaction, they had to fill in a post-test questionnaire measuring their tendency to anthropomorphism, literacy about Artificial Intelligence, and sensitivity to cute stimuli. Results show that changes in the physical appearance of the robots affect the perception of their age. A small robot with an increased head-to-body ratio is also perceived to be cuter, and the tendency towards anthropomorphism is related to higher perceived levels of experience in the robot. Results thus may be considered relevant when developing robots for specific functions, such as serving adults or children activities, studies, or work.
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    Strategies at the platform-train interface: in the pursuit of psychological comfort?

    Xavier LeonceJean-Marie BurkhardtLucia Bosone
    1146-1154页
    查看更多>>摘要：ABSTRACT Platform-train interface (PTI) is a shared space with several interactions between travellers. These interactions lead to congestion, delays, safety concerns at PTI and resulting in a negative experience for users. Understanding individual behaviour is crucial to improving pedestrian flow at stations and users’ experience, to fine supporting public transport use. This study aims to understand how individuals experience and behaviour at PTI. Specifically, we investigate psychological comfort and its link with approach/avoidance strategies (AAS) used by travellers at PTI. Based on the critical incidents technique, 22 interviews were conducted. Participants were asked to describe multiple trips according to their valence (positive v. negative). Seventy-seven critical incidents representing 125 route sections involving a station were collected, coded and analysed through multiple correspondence analysis (MCA), to determine reasons of incidents’ valence. The descriptive analysis of the 125 sections aims at identifying AAS used by individuals at PTI. Results suggest that reasons of the valence of the trip (e.g., security or density) could be related to the different psychological comfort’s dimensions. AAS reported seem to be aimed at increasing psychological comfort. Finally, we observed that while crowds usually link to avoidance strategies, in specific cases of uncertainty travellers also reported approaching a crowd.
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    The autonomous vehicle dilemma: passenger(s) versus pedestrian(s)

    Augusto BovesiAlice CalabrettoAlice StroppaGian Maria Adamo...
    1155-1168页
    查看更多>>摘要：ABSTRACT The deployment of autonomous vehicles (AVs) on the roads opens moral and ethical issues related to their ‘behaviour’ in daily traffic situations. A debated question is how individuals perceive the choices taken by AVs in life-threatening scenarios, and whether the same or different moral standards are applied to humans’ and AVs’ decisions. In an online experiment, a questionnaire was submitted to an international sample (N = 353). The aim was to test whether the actions made by an AV or a human driver in realistic road-accident scenarios were judged according to a different perspective. We manipulated the decision maker, the decision, the number of pedestrians crossing the road and the number of occupants inside the vehicle, to assess the importance of utilitarian principles and the role of self-sacrifice in moral evaluations.The results highlight a preference for humans’ decisions over AVs’ ones and suggest a difference in the importance of utilitarian principles in the assessment of humans and AVs. The human self-sacrifice attitude is appreciated to a different degree, according to the type of individuals saved (pedestrians or occupants). Further investigations are needed to disentangle a human-bias from the effect of self-sacrifice on the moral evaluations of humans’ and AVs’ actions.
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    Cyberinsurance adoption strategies and security of online behaviour: an experimental study

    Yolanda GómezDawn Branley-BellPam BriggsJosé Vila...
    1169-1182页
    查看更多>>摘要：ABSTRACT Cybersecurity is a critical global challenge as organisations face increasingly sophisticated threats. While technical solutions remain essential, human decision-making plays a central role in determining cybersecurity outcomes. This study examines how individuals adopt cyberinsurance and protection measures, focusing on whether their decisions align with rational choice models. Using an online economic experiment with 4800 participants across four countries, we analyse purchasing behaviours and subsequent online security practices under varying scenarios of attack intentionality and pricing strategies. Our findings reveal that individuals deviate from expected utility maximisation, often choosing overprotective strategies with higher levels of insurance and security than economically optimal. We also find that contrary to concerns about moral hazard, insured individuals do not exhibit riskier behaviour post-adoption; instead, they maintain or enhance their security practices. Additionally, pricing mechanisms that link insurance premiums to protection levels promote more rational decision-making. These results highlight the interplay between human heuristics and cybersecurity strategies, suggesting that interventions must account for cognitive biases while designing effective cyberinsurance products and policies. This research contributes to the literature on behavioural economics in cybersecurity, offering insights into how decision-making frameworks can support more secure online environments.
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    Differences in access to privacy information can partly explain digital inequalities in privacy literacy and self-efficacy

    Yannic MeierNicole C. Krämer
    1183-1198页
    查看更多>>摘要：ABSTRACT Users of digital technologies are still held legally responsible for managing their personal data. However, not all users have the same opportunities for privacy management as researchers find systematic sociodemographic differences in, for example, users’ privacy literacy and self-efficacy – two important predictors of privacy management. The present study argues that one reason for such digital inequalities is how easily people have access to privacy information in their everyday lives (e.g. through their profession or social contacts). Analysing data of a representative sample of German internet users (N = 3978) by means of a Bayesian structural equation model, we find that men and more educated persons report easier access to privacy information which, in turn, positively relates to both privacy literacy and self-efficacy. Older persons feel less confident about privacy protection while men and more highly educated persons have higher privacy literacy levels. In conclusion, the present study reveals that casual access to privacy information can be important in learning and being confident about privacy management, but it cannot fully explain digital inequalities in online privacy self-efficacy and literacy.
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    Mood matters: the interplay of personality in ethical perceptions in crowdsourcing

    Evangelos Mourelatos
    1199-1221页
    查看更多>>摘要：ABSTRACT This research delves into the intricate interplay between mood and ethical perceptions within the context of crowdsourcing online labour markets. The study employs a carefully crafted experimental design, conducted in November 2021, involving two distinct groups: the benchmark group, serving as the control, and the treatment group, subjected to mood induction through film exposure. The benchmark group is presented with a neutral placebo film, while the treatment group is treated to a comedy film. By using OLS estimation methods, the paper provides evidence of the impact of positive mood manipulation, which remarkably enhances individuals’ ethical perceptions, fosters value co-creation, and augments the quality of their relationships with the platform. The study's findings strongly indicate that the potent effect of positive mood primarily operates through the lens of the agreeableness trait. This observation sheds light on the intricate psychological mechanisms underlying mood's influence on various outcomes within the online labour market setting. Contributions to the ethical perception, mood research and online-economy literature are discussed.
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    Patient influencer: the impact of homophily on value co-creation behaviour in online health communities

    Muhammad Salman LatifJian-Jun WangMohsin ShahzadAnosha Kanwal...
    1222-1242页
    查看更多>>摘要：ABSTRACT The world has witnessed a rapid rise of online health communities (OHCs) where patients can create a powerful network of support and resources to make a meaningful difference in people’s health lives. Despite this rapid rise, healthcare authorities and organisations are under enormous pressure to create a sustainable environment for OHCs. Prior studies revealed that encouraging patient value co-creation behaviour (VCB) is substantially beneficial for successful OHCs; however, what factors influence these patient behaviours to co-create value is still unknown. To fill this gap, this study uses the service-dominant logic perspective of value co-creation theory and discloses how homophily between patient influencers and patients in OHCs effect VCB. The data was collected through a self-administered survey from 422 patients who are users of OHC in China and was analysed via partial least squares structural equation modelling and fuzzy set qualitative comparative analysis (fsQCA). The results revealed that homophily positively influences VCBs, i.e. participation behaviour (PB) and citizenship behaviour (CB). A parasocial relationship only moderates the relations between homophily and (PB), whereas the influencer ethical interaction capability significantly moderates the relationship of both homophily with patient PB and CB. Furthermore, the fsQCA findings signify the robustness of the study model.
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    Exploring perceptions of smart, modular living in the UK: a think aloud study

    Valentine SeymourM. XenitidouL. TimotijevicC. E. Hodgkins...
    1243-1259页
    查看更多>>摘要：ABSTRACT While there is growing interest in the design and deployment of smart and modular homes in the UK, there remain questions about the public’s readiness and willingness to live in them. Understanding what conditions prospective residents might place upon the decisions to live in such homes stands to improve their design, helping them to meet with the expectations, and requirements of their residents. Through direct interaction with a prototype of a smart and modular home within a university context, the current study investigated how people negotiate the prospect of smart and modular living, and the conditions they would place on doing so. The study explores the short observational experiences of 20 staff and students within a UK university context, using think aloud interviews. Findings indicate that whilst participants were able to identify the benefits of smart and modular homes, there were nuanced responses when they negotiated the challenges of living. Further, a framework of considerations and recommendations are presented which could support practitioners and policy makers in making more informed, citizen-led decisions on ways to adapt and improve these home solutions.
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