Grassroots Civil Servants'One-dimensional Thinking and Its Influencing Mechanism:A Theoretical Framework
The concept of bottom-line mentality, originating in the field of business management, describes a one-dimensional thinking in which employees focus on one particular important matter while neglecting other competitive ones. Discussing bottom-line mentality in the field of public administration aims to explain grassroots civil servants'behavioral dilemma of"attending to one thing and losing another"at work. The bottom-line mentality of grassroots civil servants is characterized by flexibility, and accordingly this article suggests possible measurement methods and further reveals the process of bottom-line mentality from two aspects:the formation mechanism of bottom-line mentality and its influential effectiveness. Regarding the formation mechanism, it delves into three levels, i.e. the institutional, the organizational, and the individual, and factors such as goal setting, perception of accountability, superior's bottle-line mentality, caring about self-interest, social mindfulness, and emotional exhaustion can impact the bottom-line mentality of grassroots civil servants. Regarding the influential effectiveness, according to the two dimensions of management effectiveness and social ethics, organizational behavior of grassroots civil servants is categorized into four types, which offers an in-depth exploration of the influence of different elements of bottom-line mentality on different types of organizational behavior of grassroots civil servants. Research on the bottom-line mentality of grassroots civil servants contributes to the development of related theories and deserves attention from scholars and practitioners in public administration.
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