One-stop Government Services:The Modernization Path of Chinese-style Effective Government Construction from the Perspective of System Theory
The"one-stop government services"reform is an initiative exploration of the government's efforts to optimize the government service process,reduce institutional transaction costs,and seek a path of administra-tive reform with Chinese characteristics. As a strategic measure to deepen the"reforms to streamline the govern-ment,delegate power,and improve government services"and further optimize the business environment,the theoretical value of this reform lies in the fact that it goes beyond the"customer-oriented"new public manage-ment model in western countries and highlights the fresh concept of people-centered service-oriented govern-ment construction. By clarifying the connection,rights and responsibilities of all parties in"one matter",the re-form is committed to breaking down the boundaries of the traditional bureaucratic system,promoting functional restructuring,optimizing resource allocation,and institutionalizing synergies,aiming at providing integrated ser-vices to the public and enterprises throughout the whole life cycle,and realizing integrated management and pro-cess re-engineering across departments,matters,regions and services. At the same time,the reform emphasizes the value of performance-oriented results,which has far-reaching strategic significance for improving the gov-ernment responsibility system and promoting high-quality development.
one-stop government servicesefficient governmentservice-oriented governmentadministrative system reformdigital government
万方数据
维普
