Study on Optimization of Customer Queuing System in Commercial Banks
Nowadays,the contradiction between the growing financial demand of citizens and the unbalanced supply of bank-ing services is increasingly prominent,which makes the queuing problem become one of the key factors affecting the limited development of banks. Combined with some work experience of my own bank branch and taken commercial bank as the spe-cific research object,the article analyzes the queuing phenomenon of the bank in detail,expounds the present situation of the customers queuing problem at the bank,concludes the main reasons for customer queuing,and finally provides some help and inspiration to solve the queuing system optimization and queuing system management.
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