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基于用户需求导向的社区堆肥设施服务系统设计

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目的 旨在借助Kano模型与产品服务系统设计(PSSD)理念与方法,探索中国社区可堆肥垃圾就地处理共享服务系统设计的可行性.方法 通过桌面研究与实地调研,洞察并梳理社区的独特环境及场景;通过观察法、半结构化访谈、问卷调研等方式获取用户需求并对用户需求优先级进行排序,然后得出对应设计策略.结果 在此基础上建立以社区居民为中心的共享堆肥产品服务系统及社区共享可堆肥垃圾就地处理设施.通过结合Kano模型量化用户需求并科学指导设计实践,探索出了可持续发展的社区共享堆肥服务系统模式,有效转化社区内资源的同时,兼顾社区目标用户的心理需求,达成社区的共享共治.结论 本研究可为推动社区垃圾分类处理行业的可持续发展提供新思路.
Design of Community Composting Facility Service System Based on User Needs
Objective The purpose of this study is to explore the feasibility of designing a shared service system for in-situ compostable waste disposal in Chinese communities by using the Kano model and Product Service System Design(PSSD)concepts and methods.Methods Through desktop research and field research,the study gained insights into the unique environment and scenario of the community,and obtained user'needs through observation,semi-structured interviews,questionnaires,etc.,and prioritised the user needs to come up with corresponding design strategies.Results On this basis,a community-centred shared composting product service system and a community shared compostable waste treatment facility were established.By using the Kano model to quantify user needs and scientifically guide the design practice,the study explored a sustainable community shared composting service system model,which can effectively transform the resources in the community while taking into account the psychological needs of the community's target users and achieving a community shared governance.Conclusion This study can provide new ideas to promote the sustainable development of the community waste separation and disposal industry.

product designProduct-Service System(PSS)designKano modelcommunity sharingin-situ composting facility

汤军、叶斯妤

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武汉理工大学艺术与设计学院

产品设计 产品服务系统 Kano模型 社区共享 就地堆肥设施

2024

包装与设计
中国包装进出口广东公司

包装与设计

影响因子:0.034
ISSN:1007-4759
年,卷(期):2024.(6)