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基于Z世代青年消费特性的公交营销策略

A public transport marketing strategy based on the consumption characteristics of Generation Z youth

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随着城市化进程的加快,公交作为重要的城市交通方式,面临着新的挑战和变革.而Z世代青年群体作为未来的主力消费者和城市居民,对于公交行业的发展至关重要.本文通过了解Z世代青年的消费习惯、价值观和出行需求,针对其特点进行公交服务的创新与优化,提出相应的公交营销策略,以提升公交的吸引力和竞争力.
With the acceleration of urbanization,public transportation,as an important mode of urban transportation,is facing new challenges and changes.As the main consumers and urban residents in the future,the Generation Z youth group is very important for the development of the bus industry.This paper understands the consumption habits,values and travel needs of Generation Z youth,innovates and optimizes public transportation services according to their characteristics,and proposes corresponding public transportation marketing strategies to enhance the attractiveness and competitiveness of public transportation.

urban public transportGeneration Zconsumption characteristicspassenger flowmarketing

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广东酒店管理职业技术学院,东莞 523000

城市公交 Z世代 消费特性 客流 营销

2023

城市公共交通
中国土木工程学会 北京公共交通控投(集团)有限公司

城市公共交通

影响因子:0.035
ISSN:1009-1467
年,卷(期):2023.306(12)