首页|组织文化认同对铁路工程企业员工建言行为的影响研究

组织文化认同对铁路工程企业员工建言行为的影响研究

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为激发铁路工程企业员工建言行为的发生,研究以组织文化认同为切入点,在文献理论分析基础上,基于社会认同理论和自我决定理论,引入情感投入和感知组织支持作为组织文化认同和建言行为间关系的中介变量和调节变量,探究组织文化认同对铁路工程企业员工建言行为影响机理.使用组织文化认同和建言行为等成熟量表,以中国铁道建筑总公司、中国铁路工程总公司,中国交通建设集团有限公司企业员工为研究对象进行问卷调查;运用Mplus8.0和SPSS27.0等分析软件对收集数据进行验证性因子分析、相关性分析;在验证性因子分析和相关性分析的基础上,将建立的结构方程模型通过运用Mplus8.0进行路径假设检验;运用fsQCA3.0进行前因变量对建言行为模糊定性比较分析.结构方程模型检验结果表明,组织文化认同显著正向影响情感投入;情感投入正向影响建言行为;即情感投入在组织文化认同和建言行为影响关系中起中介作用;组织文化认同显著正向影响建言行为;感知组织支持显著正向调节情感投入对建言行为的影响.fsQCA分析结果表明,有5种组态可以发生建言行为,其中组织文化认同3个维度为核心存在条件,与结构方程模型检验结果相符合.以上结果丰富了建言行为边界机制和作用条件,基于"想做"和"能做"二元视角,揭示了组织工作氛围中,组织文化认同对员工产生"想建言"的心理动机产生重要影响,感知组织支持("能建言")正向促进了员工将建言的动机转化为实际的建言行为,为铁路工程企业管理者在实践中提供建议和启示.
Influence of organizational cultural identification on employees voice behavior in railway engineering enterprises
To stimulate the occurrence of employees' voice behaviour in railway engineering enterprises,this study focused on organizational cultural identification as the starting point and,based on social identity theory and self-determination theory. It introduced affective commitment and perceived organizational support as mediating and moderating variables to explore the mechanism of the influence of organizational cultural identification on employees' voice behaviour. A questionnaire survey was conducted among employees of China Railway Construction Corporation,China Railway Engineering Corporation,and China Communications Abstract:To stimulate the occurrence of employees' voice behaviour in railway engineering enterprises,this study focused on organizational cultural identification as the starting point and,based on social identity theory and self-determination theory. It introduced affective commitment and perceived organizational support as mediating and moderating variables to explore the mechanism of the influence of organizational cultural identification on employees' voice behaviour. A questionnaire survey was conducted among employees of China Railway Construction Corporation,China Railway Engineering Corporation,and China Communications Construction Group Corporation,using well-established scales for organizational cultural identification and voice behaviour. The collected data were subjected to confirmatory factor analysis and correlation analysis using Mplus 8.0 and SPSS 27.0. Based on the confirmatory factor analysis and correlation analysis results,a structural equation model was established. The hypothesis testing was conducted using Mplus 8.0. Fuzzy-set qualitative comparative analysis (fsQCA 3.0) was used to analyze the comparative analysis of antecedents of voice behaviour. The structural equation model results are shown. The organizational cultural identification has a significant positive impact on affective commitment,and affective commitment positively impacted voice behaviour. In other words,affective commitment can playe a mediating role between organizational cultural identification and voice behaviour. The Organizational cultural identification has a significant positive impact on voice behaviour. The Perceived organizational support has a significant positive moderating effect on the impact of affective commitment on voice behaviour. The fsQCA analysis are shown. The five configurations can lead to voice behaviour,with organizational cultural identification as the core condition in the three dimensions,consistent with the structural equation model results. These findings enrich the boundary mechanisms and conditions of voice behaviour. Based on the binary perspective of "want to do" and "able to do",they reveal that organizational cultural identification has an essential influence on employees' psychological motivation to "want to voice" in the organizational work atmosphere and perceived organizational support ("able to voice") positively facilitates the conversion of employees' motivation to voice into actual voice behaviour. The results can provide suggestions and insights for managers in railway engineering enterprises in practice.

organizational culture identificationemployee voice behavioremotional engagementperceived organizational supportstructural equation modelfuzzy-set qualitative comparative analysis

谢斌、王振宇、许怡灵、崔利兵

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兰州交通大学 土木工程学院,甘肃 兰州 730070

组织文化认同 建言行为 情感投入 感知组织支持 结构方程模型 模糊集定性比较分析

国家自然科学基金天津大学-兰州交通大学自主创新基金

722610262022068

2024

铁道科学与工程学报
中南大学 中国铁道学会

铁道科学与工程学报

CSTPCD北大核心EI
影响因子:0.837
ISSN:1672-7029
年,卷(期):2024.21(5)
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