政民互通:构建政府和居民之间的双向信息通道
Building bidirectional digital channels between governments and citizens
郑宇1
作者信息
- 1. 京东城市(北京)数字科技有限公司,北京 100176;京东智能城市研究院,北京 100176;西南交通大学计算机与人工智能学院,四川 成都 611756
- 折叠
摘要
基层治理是国家治理体系的基石,对夯实国家安全和维护社会稳定有极其重大的意义.当前,基层治理也面临诸多挑战,尤其是居民与政府之间的信息互通问题,需要重点解决各部门多头采集、居民反复填报信息、基层治理工作庞杂多变、负担繁重等难题.针对这些挑战,以数据为中心,构建政民互通的信息通道,通过灵活配置、自由组合的方式来快速搭建各类基层治理应用,实现政府基层部门与居民之间的双向互联、通而不扰,基层治理工作精准高效开展,信息及时、多级共享,为基层工作者减负赋能,畅通和规范群众诉求表达、权益保障通道.同时,政民信息通道有助于形成数据资源体系,让数据和应用分离,为数据的要素化打下基础,支撑数字中国战略的落地.
Abstract
The primary-level governance is the foundation of the national governance system,protecting the security of citizens and ensuring the stability of a country.However,given the increasingly complex settings of a city,the communication between citizens and government is not efficient enough anymore,causing heavy work load to grass-root officers and also bringing trouble to citizens.To address this issue,we propose a digital bidirectional channel between the government and citizens of a city,which consists of several configurable components.The channel enables government officers to deploy online applications for dealing with different issues,flexibly and efficiently,through a very simple setup process.It also creates standard data resources that are connected to each other and can be shared among different applications as a production factor.Thus,citizens do not need to fill the same information in different online forms repetitively.
关键词
国家治理体系/社会治理/基层治理/政民互通/数据资源体系/数据要素Key words
national governance system/social governance/primary-level governance/government-citizen communication/data resources system/data element引用本文复制引用
基金项目
国家自然科学基金项目(62076191)
北京市科技计划项目(62076191)
出版年
2024
国家科技期刊平台
NSTL
维普
万方数据