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基于CRITIC方法和模糊综合评价的电力运维工单指派方法

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工单派发是电力运维管理系统中的重要一环,及时、精准的派发模式可以有效提升工单的流转效率.本文在深入分析电力运维领域工单管理特征的基础上,提出一种基于工单适配度的运维工单自动下派模型.该模型采用CRITIC赋权与模糊综合评价法相结合的方式计算运维人员与工单的适配度,确定工单下派的最优人选,进而实现工单自动派发.实际应用结果表明,相较于人工派发,该自动派发模型可以有效提高工单派发的效率和准确率.
Power operation and maintenance work order assignment method based on CRITIC method and fuzzy comprehensive evaluation
The assignment of work orders is an essential part of the power operation and maintenance management system.Timely and accurate assignment methods can effectively improve the efficiency of work order circulation.Based on in-depth analysis of the characteristics of work order management in the field of power operation and maintenance,this article proposes an automatic assignment model for power operation and maintenance work orders based on fit degree.The model adopts criteria importance though intercrieria correlation(CRITIC)weighting method and fuzzy comprehensive evaluation to calculate the compatibility between operation and maintenance personnel and work orders,determine the optimal candidate for work order assignment,and then achieve automatic assignment of work orders.The practical application results show that compared to manual assignment,this automatic assignment model can effectively improve the efficiency and accuracy of work order assignment.

work order assignmentwork order fit degreeCRITIC methodfuzzy comprehensive evaluation

王鹍鹏、肖寰宇、张弛、丁亮、张延辉

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许昌许继软件技术有限公司,河南 许昌 461000

工单指派 工单适配度 CRITIC方法 模糊综合评价

2025

电气技术
中国电工技术学会

电气技术

影响因子:0.265
ISSN:1673-3800
年,卷(期):2025.26(1)