Discuss the Improvement Strategy of Electric Power Customer Service Management and Satisfaction Under the New Situation
At present,the electric power industry has entered a new stage of development,facing more fierce competition.With the deepening of the reform of the market economic system,the electric power industry must be reformed from many aspects in order to meet the development needs under the new situation.Among them,the improvement of customer service management level is an important problem in the current work of electric power enterprises.This paper mainly discusses how to manage power customer service and how to improve power customer satisfaction under the new situation.
new situationpowercustomer servicemanagementsatisfactionimprovementstrategy
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