Innovating Museum Smart Services from the Perspective of Accessibility
In the digital age,enhancing the accessibility of public cultural serves is not only vital for improving people's happiness,sense of achievement,and overall satisfaction,but also serves a key indica-tor of high-quality development of these services.This article explores museum accessibility,proposing that museums can improve their smart service level by focusing on five key areas:smart promotion,resource openness,convenient access,service customization,and experience quality.By addressing these dimen-sions,museums can significantly improve the quality of cultural services they offer to the public.
museumaccessibilitydigital intelligence empoweringsmart servicespublic cultural ser-vicesvisitor experience