首页|可及性视域下博物馆智慧服务的创新维度

可及性视域下博物馆智慧服务的创新维度

扫码查看
数智时代背景下,提高公共文化服务可及性不仅是提高人民幸福感、获得感和满意度的重要内容,也是公共文化服务高质量发展的重要表现.博物馆可从可及性视域出发,结合数智技术应用,通过提高博物馆服务可及性,从推广智慧化、资源开放化、访问便捷化、服务场景化和体验品质化五个维度提高博物馆智慧服务水平,从而促进博物馆公共文化服务高质量发展.
Innovating Museum Smart Services from the Perspective of Accessibility
In the digital age,enhancing the accessibility of public cultural serves is not only vital for improving people's happiness,sense of achievement,and overall satisfaction,but also serves a key indica-tor of high-quality development of these services.This article explores museum accessibility,proposing that museums can improve their smart service level by focusing on five key areas:smart promotion,resource openness,convenient access,service customization,and experience quality.By addressing these dimen-sions,museums can significantly improve the quality of cultural services they offer to the public.

museumaccessibilitydigital intelligence empoweringsmart servicespublic cultural ser-vicesvisitor experience

徐延章

展开 >

天津师范大学 天津 300387

博物馆 可及性 数智赋能 智慧服务 公共文化服务 观众体验

2024

东南文化
南京博物院

东南文化

CSTPCDCSSCICHSSCD北大核心
影响因子:0.405
ISSN:1001-179X
年,卷(期):2024.(6)