电脑与信息技术2024,Vol.32Issue(5) :61-66.

供需视角下突发公共卫生事件信息沟通能力阻滞及优化

Blockage and Optimization of Information Communication Capacity for Public Health Emergencies from a Supply and Demand Perspective

柏花 周贤君 刘紫萱
电脑与信息技术2024,Vol.32Issue(5) :61-66.

供需视角下突发公共卫生事件信息沟通能力阻滞及优化

Blockage and Optimization of Information Communication Capacity for Public Health Emergencies from a Supply and Demand Perspective

柏花 1周贤君 1刘紫萱2
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作者信息

  • 1. 湖南农业大学 公共管理与法学学院,湖南 长沙 410128
  • 2. 吉首大学 人文学院,湖南 吉首 416000
  • 折叠

摘要

为强化政府危机信息沟通能力,提升危机情境下政府新闻发布与舆情处置治理效能,立足重大突发公共卫生事件信息要素的供需关系视角,综合运用系统分析法与过程分析法,阐述数字舆论生态背景下基层政府风险信息沟通能力的阻滞效应,描述政府应急信息沟通策略的阶段性特征与演化过程,提出数字舆论背景下政府应急信息沟通能力提升应吐露真言,确保公开信息准确度;共情交互,关注回应节奏把控度;批驳谣言,形塑舆论引导严密度.

Abstract

In order to strengthen the government's ability to communicate crisis information and improve the efficiency of government news release and public opinion handling in crisis situations,based on the supply-demand perspective of information elements of major public health emergencies,this paper comprehensively applies system analysis method and process analysis method to describe the blocking effect of risk information communication ability of grass-roots governments under the background of digital public opinion ecology.The phased characteristics and evolution process of government emergency information communication strategy were described,and the government's emergency information communication ability should be improved under the background of digital public opinion,so as to ensure the accuracy of public information.Empathic interaction,focus on response rhythm control degree;Refuting rumors and shaping the tightness of public opinion guidance.

关键词

公共卫生事件/数字舆论/信息公开/风险沟通/舆情引导

Key words

public health events/digital public opinion/information disclosure/risk communication/public opinion guidance

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基金项目

湖南省教育厅开放基金项目(20K067)

湖南省自科基金青年项目(2024JJ6367)

湖南省自科基金青年项目(2023JJ40334)

出版年

2024
电脑与信息技术
中国电子学会,湖南省电子研究所

电脑与信息技术

影响因子:0.256
ISSN:1005-1228
参考文献量14
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