Research on the application of Prophet model in intelligent prediction of call volume
For telecommunications operators,call volume prediction is crucial in business operations,IT system con-struction planning,and system operation and maintenance.The traditional prediction method is mainly achieved through manual prediction,supplemented by program script statistics.The accuracy of predictions is greatly influ-enced by human factors,and fixed rules cannot represent the variation pattern of call volume affected by multiple fac-tors.Therefore,it is necessary to introduce artificial intelligence models for dynamic prediction of call volume.Com-monly used artificial intelligence prediction models were studied and tested.The Prophet model,improved based on business characteristics,was adopted for forecasting call volume of the inter-network settlement systems.The predic-tion effect has been significantly improved compared to traditional prediction.