How to Drive the Digital Co-production:An Empirical Study Based on"I Find Mistakes for Government Websites"
Digital co-production is an important way to utilize digital technology to promote citizen co-production efficiently and effectively.The General Office of the State Council of China initiated the platform"I Find Mistakes in Government Websites",which provides a window to observe citizen co-production in the digital era.Based on the 2023 netizen"mistakes-finding"data released by the platform and the annual data on the supervision of government websites published by the Chinese government website,the study explores the factors that affect citizen co-production in the provision of services.The study finds that there is an imbalance in citizens'participation among administrative levels,and citizens are more willing to participate in"mistakes-finding"on high-level government websites than on low-level governments,and ministerial-level websites receive a higher level of co-production.Regulatory and assessment mechanisms have a significant negative impact on ministerial websites,but not on provincial,municipal and county websites.The regional culture is an important variable,which significantly and positively influences co-production at the provincial,municipal and county levels.The study reveals that government departments should take the lead in promoting the standardization of government websites,exploring the establishment of a performance-oriented model of citizen co-production,creating a relaxed environment and guiding the public to actively collaborate.
digital co-production"I find mistakes for government websites"co-productioncitizen co-productionregional culture