首页|基于网络文本的目的地旅游形象游客感知与官方传播对比研究——以福建永定土楼为例

基于网络文本的目的地旅游形象游客感知与官方传播对比研究——以福建永定土楼为例

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以永定土楼世界文化遗产地为研究案例,以游客网络游记和在线评论以及官方传播文本为样本,借助ROST Content Mining软件,运用词频统计功能提取网络游记游客感知与官方网站传播的旅游形象高频词,构建社会关系与语义网络,对比分析游客感知与官方网站传播的旅游形象.研究发现,网络传播的永定旅游形象可归纳为旅游吸引物、旅游环境氛围、历史文化、旅游设施和服务、旅游体验、旅游宣传与保护和旅游资源评价7大主题;游客感知的土楼形象与官方传播形象存在差异;土楼、永定、客家、文化、遗产等地方性特色词汇是官网和游客对永定土楼旅游形象的高度概括.最终根据分析结果提出相应的建议.
A Comparative Research on Tourism Destination Image of Tourists' Perception and Official Dissemination Based on Network Text——Taking Yongding Tulou in Fujian as the Case
Taking Yongding Tulou world cultural heritage as an example,the study serves online travel text、online review and official dissemination text as the research samples and uses the ROST Content Mining software to extract the high-frequency words displaying tourism image,construct the semantic network,it compares the tourists' perception and the official dissemination image of Yongding Tulou.The main study results are as follows:internet dissemination of Yongding Tulou overall image can be classified as seven major topics including tourism attractions,tourism environment,history and culture,tourism facilities and services,tourism experience,tourism promotion and protection and evaluation of tourism resources;The tourists' perception of Yongding Tulou is different from the dissemination image of official website;tourism image of Yongding Tulou is highly summarized as Tulou,Yongding,Hakka culture,heritage and other local specialties vocabulary by official website and visitors.Finally,making relevant recommendations according to the research conclusion.

tourism imagenetwork textYongding Tulou

张文亭、骆培聪

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福建师范大学旅游学院,福建福州350117

旅游形象 网络文本 永定土楼

福建省软科学研究项目

2016R0035

2017

福建师范大学学报(自然科学版)
福建师范大学

福建师范大学学报(自然科学版)

CSTPCDCSCD北大核心
影响因子:0.353
ISSN:1000-5277
年,卷(期):2017.33(1)
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