国家图书馆学刊2024,Vol.33Issue(4) :77-92.DOI:10.13666/j.cnki.jnlc.2024.0408

公共数字文化服务残疾人用户利用影响因素及信息无障碍完善路径研究

Study on the Factors Influencing the Utilization of Public Digital Cultural Services by People with Disabilities and the Path to Improving Information Accessibility

刘宇初 周庆山 王俊
国家图书馆学刊2024,Vol.33Issue(4) :77-92.DOI:10.13666/j.cnki.jnlc.2024.0408

公共数字文化服务残疾人用户利用影响因素及信息无障碍完善路径研究

Study on the Factors Influencing the Utilization of Public Digital Cultural Services by People with Disabilities and the Path to Improving Information Accessibility

刘宇初 1周庆山 1王俊1
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作者信息

  • 1. 北京大学信息管理系
  • 折叠

摘要

公共数字文化服务的信息无障碍建设是公共文化服务均等化发展、促进数字包容的重要议题.文章综合运用5S模型及民族志决策树模型等方法,针对残疾人用户群体开展实地访谈调研,对以残疾人为代表的特殊群体公共数字文化服务利用需求、障碍等进行实证分析研究;并对服务利用的影响因素进行扎根理论编码分析,形成残疾人群体公共数字文化服务利用影响因素的理论框架;在此基础上,提出公共数字文化服务信息无障碍完善路径,以更好地解决残疾人群体在利用公共数字文化服务过程中遇到的问题,促进数字时代公共文化服务均等化发展.图7.表3.参考文献28.

Abstract

The information accessibility construction of public digital cultural services is an important issue in promoting equal development of public cultural services and digital inclusiveness.This paper comprehensively utilizes methods such as the 5S model and the ethnographic decision tree model,and conducts field interviews and research on the disabled user group,in order to empirically analyze the utilization needs and barriers of public digital cultural services for special groups represented by disabled individuals.Through empirical surveys and analysis,the paper identifies and analyzes the factors that affect the utilization of public digital cultural services by special user groups,grounding the analysis in theoretical coding.Based on this,a theoretical frame-work of utilization factors for public digital cultural services is developed,and relevant strategies for information accessibility construction are proposed.These strategies aim to address the challenges faced by the disabled user group in accessing and utilizing public digital cultural services,and promote equitable development of public cultural services in the digital age.7 figs.3 tabs.28 refs.

关键词

特殊群体/残疾人/公共数字文化服务/信息无障碍/均等化/数字包容

Key words

Special Group/People with Disabilities/Public Digital Cultural Service/Information Accessibility/Equalization/Digital Inclusion

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基金项目

国家社会科学基金项目(20BTQ079)

出版年

2024
国家图书馆学刊
中国国家图书馆

国家图书馆学刊

CSTPCDCSSCICHSSCD北大核心
影响因子:1.957
ISSN:1009-3125
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