Behavioral or emotional coping?A Dual-process Model of Platform Privacy Management
The prevalence of digital platforms has provided great convenience but also increased privacy risks.Using the Communication Privacy Management theory,this paper explored how Chinese users manage privacy boundaries in non-social contexts.This paper found that there are dual paths of users'platform privacy boundary management through in-depth interviews and validated the psychological mechanisms through a questionnaire(N=1419).It concluded that Chinese users make privacy management decisions based on the premise that they are dependent on such non-social platforms for daily life activities.However,two internal and external factors,namely self-efficacy and privacy calculations,intervene in such decisions.This paper developed privacy management strategies in the context of life service platforms and provided a theoretical reference for subsequent research on privacy management in non-personal contexts.
NETL
NSTL
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