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市场导向、动态能力与企业战略绩效——双案例对比研究

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在竞争激烈的数字时代背景下,为保持良好的经营业绩,企业需要运用市场导向来满足客户潜在或现有需求。已有研究发现动态能力在满足市场需求时能够作用于战略转变,促使企业及时调整策略、开拓新的核心竞争力,进而提升绩效。通过采用双案例对比分析的方式,探究了不同市场导向如何通过动态能力对企业战略绩效产生影响。研究发现:(1)市场导向通过对动态能力三个维度的调整来影响企业战略绩效;(2)不同市场导向对企业战略绩效的影响效果存在差异,在先动式市场导向驱动下,企业战略绩效表现更优;(3)在不同市场导向驱动下,企业采取动态能力侧重维度不同,受先动式市场导向引导的企业更注重持续迭代的创新能力,从而满足客户潜在需求,而受反应式市场导向引导的企业则更注重持续提升销售能力,从而满足客户现有需求。
Market Orientation,Dynamic Capability and Enterprise Strategic Performance:Comparative Study of Two Cases
In order to maintain good business performance in the increasingly competitive digital era,enterprises need to use market orientation to meet the potential or existing needs of customers.Existing researches have found that dynamic capability can play a role in strategic change when meeting market demand,prompting enterprises to adjust strategies in time,develop new core competitiveness,and thus improve performance.This paper uses two cases to analyze how different market orientations affect enterprise strategic performance through dynamic capabilities.The results show that:(1)market orientation affects enterprise strategic performance by adjusting three dimensions of dynamic capability;(2)different market orientation has different effects on the enterprise strategic performance and the enterprise strategic performance is better under the proactive market orientation;(3)under different market orientation,enterprises adopt different dimensions of dynamic capability.Under proactive market orientation,enterprises pay more attention to continuous iterative innovation ability to meet the potential needs of customers,while under reactive market orientation,enterprises pay more attention to continuous improvement of sales ability to meet the existing needs of customers.

proactive market orientationreactive market orientationdynamic capabilityenterprise strategic performance

周冉、唐凡仙、曹健行、李歆

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内蒙古大学 经济管理学院,呼和浩特 010021

先动式市场导向 反应式市场导向 动态能力 企业战略绩效

国家自然科学基金项目自主科研项目

64002720700-5197004

2024

管理案例研究与评论
大连理工大学

管理案例研究与评论

北大核心
影响因子:0.452
ISSN:1674-1692
年,卷(期):2024.17(1)
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