In the increasing trend of China's aging population and industrial digital servitization,medical equipment manufacturing enterprises provide smart medical devices to patients,can help alleviate doctor-patient tension and achieve value co-creation with the participation of multi-stakeholders.To reveal the value co-creation mechanism of multi-stakeholders in smart product service system,this article takes Lepu Medical as the case study object,using the service ecosystem theory,value create theory and social interaction theory,extract the value co creation model and internal logic of intelligent medical devices applied to multiple stakeholders.The study has found that the smart medical devices are the carrier of the realization of multi-stakeholders value co-creation,the data extracted by the smart medical devices is the object of the realization of multi-stakeholders value co-creation,the multilateral symbiosis model is the guarantee of the realization of multi-stakeholders value co-creation.
关键词
智能产品服务系统/智慧医疗/价值共创/利益相关者交互
Key words
smart product service system/smart healthcare/value co-creation/stakeholder interaction
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