首页|"任务-社会"视角下的电商直播间氛围线索依恋效应研究

"任务-社会"视角下的电商直播间氛围线索依恋效应研究

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基于"任务-社会"氛围线索框架,利用模糊集定性比较分析(fsQCA)方法,检验任务线索(信息线索、情感线索、主播任务角色)和社会线索(弹幕活跃度、社会拥挤、主播社会联系)对直播间依恋(直播间认同、直播间依赖)的组态效应,旨在探索电商直播持续发展的新方向.研究发现:存在9条引发直播间依赖的等效路径,且呈现热销氛围下的情感驱动型、互动氛围下的信息-情感双驱动型和主播引导下的信息-情感双驱动型3种构型,以及引发直播间认同的1条路径和1种构型(全线索并驱型);任务线索间、社会线索间以及二者之间均存在替代关系.
Research on the Attachment Effect of Atmospheric Clues in E-Commerce Live Streaming Room Based on"Task-Social"Perspective
Based on the framework of"task-social"atmospheric cues,fuzzy-set qualitative compara-tive analysis(fsQCA)method was utilized to examine the configuration effects of task cues(informa-tional cues,emotional cues and anchor task roles)and social cues(danmaku activeness,social crow-ding and anchor social connections)on live streaming room attachment(live streaming room identity,live streaming room dependence),aiming to explore the new direction for the sustainable development of e-commerce live streaming.This study found that there were 9 equivalent paths triggering live streaming room dependence which could be divided into 3 configurations,including emotion-driven in a hot selling atmosphere,information-emotion dual-driven in interactive atmosphere,and information-e-motion dual-driven under the guidance of the anchors,as well as 1 path and 1 configuration(all-cue concurrently-driven)triggering live streaming room identity.Besides,there were substitution rela-tionships among task cues,social cues,and both of them.

e-commerce live streamingatmospheric cueslive streaming room attachmentfuzz-y-set qualitative comparative analysis

潘梦诗、孙明贵

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东华大学旭日工商管理学院

电商直播 氛围线索 直播间依恋 模糊集定性比较分析

教育部人文社会科学研究规划基金资助项目

17YJA630087

2024

管理学报
华中科技大学

管理学报

CSTPCDCSSCICHSSCD北大核心
影响因子:1.38
ISSN:1672-884X
年,卷(期):2024.21(9)
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