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AI虚拟主播角色与产品类型对消费者购买意愿的交互影响研究

A Study on the Interaction Effect of AI Virtual Streamer Role and Product Type on Consumers'Purchase Intention

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基于感知价值理论和内隐性人格理论,探讨AI虚拟主播角色与产品类型的交互作用对消费者购买意愿的影响机制及边界条件.通过3个实验研究发现:①AI虚拟主播角色与产品类型匹配有助于提升消费者购买意愿,其中助手型AI虚拟主播推荐搜索型产品、朋友型AI虚拟主播推荐体验型产品对消费者购买意愿有显著影响;②感知价值中介AI虚拟主播角色与产品类型的交互效应;③内隐性人格成为上述路径的边界条件,即对于搜索型产品(vs.体验型产品),当消费者为实体论者(vs.渐变论者)时,助手型AI虚拟主播对消费者的感知价值与购买意愿高于朋友型AI虚拟主播.
Grounded on the perceived value theory and implicit personality theory,the interaction mechanisms and boundary conditions of AI virtual streamers role and product type on consumer pur-chase intention were discussed.Through three experiments,it is found that:①AI virtual streamers role and product types matching helps to enhance consumers'purchase intention,in which assistant-type virtual streamers recommending search-based products and friend-type AI virtual streamers rec-ommending experience-based products have a significant effect on consumers'purchase intention;②Perceived value mediates the interaction effect between AI virtual streamers role and product type;③Implicit personality becomes the boundary condition for the above pathway,i.e.,for the search-based products(vs.experience-based products),when consumers are entity theorists(vs.gradualists),the perceived value and purchase intention of assistant-type AI virtual streamers are higher than that of friend-type AI virtual streamers for consumers.

AI virtual streamers roleperceived valueimplicit personalitypurchase intention

龚潇潇、蒋雪涛、玉胜贤

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贵州大学管理学院

贵州大学喀斯特地区发展战略研究中心

湖南工商大学工商管理学院

AI虚拟主播角色 感知价值 内隐性人格 购买意愿

贵州省哲学社会科学规划课题资助项目

22GZQN19

2024

管理学报
华中科技大学

管理学报

CSTPCDCSSCICHSSCD北大核心
影响因子:1.38
ISSN:1672-884X
年,卷(期):2024.21(9)
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