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大数据赋能下移动App个性化用户报告技术特征的维度探索与量表开发

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基于需求-示能性-特征理论,厘清移动App个性化用户报告情境下用户与品牌间产生情感联结的心理机制.采用定性与定量相结合的研究范式,通过扎根理论对技术特征的结构维度展开探索性研究,在此基础上开发并检验了测量量表,还实证检验了技术特征对用户心理的预测效用.研究表明:该情境的技术特征包括镜像性、客观性、社会性、趣味性、安全性5个维度;技术特征的测量量表由5个因子、21个题项构成,且信度和效度均达到理想水平;技术特征能够通过自我展示示能性对心理所有权进行正向预测,满足用户心理需求并促进用户与品牌的关系.
Dimension Exploration and Scale Development of Technical Features of Mobile App Personalized User Reporting Empowered by Big Data
Based on the theory of needs-affordances-features,this study aimed to clarify the psy-chological mechanism of emotional connection between users and brands in the context of Mobile App Personalized User Report.By using the research paradigm combining qualitative and quantitative re-search,an exploratory research with grounded theory on the structural dimensions of technical fea-tures was conducted.On this basis,the measurement scale was developed and tested,and the predic-tive utility of technical features on user psychology was empirically tested.The results showed that the technical features of this situation included five dimensions:Mirror-self,objective-self,sociality,fun and security.The measurement scale of technical features was composed of 5 factors and 21 items,and the reliability and validity all reached the ideal level.Technical features could positively predict the psychological ownership through the affordance of self-presentation and could also meet the psy-chological needs of users and promote the relationship between users and the brands.

big data technologymobile App personalized user reportstechnical featuredimen-sion explorationscale development

臧维、崔宇晴、徐磊、郭婧

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北京工业大学经济与管理学院

大数据 移动App个性化用户报告 技术特征 维度探索 量表开发

北京市自然科学基金资助青年科学基金项目

9174026

2024

管理学报
华中科技大学

管理学报

CSTPCDCSSCICHSSCD北大核心
影响因子:1.38
ISSN:1672-884X
年,卷(期):2024.21(10)