首页|基于扎根理论的体育短视频用户满意度影响因素研究

基于扎根理论的体育短视频用户满意度影响因素研究

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随着短视频平台的兴起,体育短视频作为一种新兴的传播形式,吸引了大量用户的关注.研究旨在探索体育短视频用户满意度的影响因素,以增强用户观看体验并促进体育短视频的可持续发展.通过目的性抽样选取了 40位体育短视频用户进行访谈,运用扎根理论研究方法对数据进行了三级编码分析,并结合SOR理论构建了体育短视频用户满意度的影响因素模型.研究发现:主体因素、平台建设和达人能力三个主范畴能够显著影响用户满意度,其中主体因素是用户产生正向反应的直接驱动因素,体育短视频平台建设和达人能力作为外部刺激对用户满意度产生作用.依据研究发现所得的启示如下:契合用户心理预期,提升体育短视频平台的系统和资源质量;关注用户情感需要,培养体育短视频达人的创新和互动意识;增强用户黏性行为,优化体育短视频内容的传播路径和手段.
Research on the Influencing Factors of Sports Short Video User Satisfaction Based on Grounded Theory
The emergence of short video platforms has given rise to sports short videos as a novel mode of communication,garnering substantial user attention.This study seeks to explore the determinants impacting user satisfaction with sports short videos in order to enhance the viewing experience and foster sustainable development.Through purposeful interviews with 40 sports short video users and analysis using grounded theory methodology,an influential factor model affecting user satisfaction was developed based on SOR theory.The findings reveal that subject factors,platform construction,and talent ability significantly influence user satisfaction,with subject factors serving as the direct driver of positive user reactions while platform construction and talent ability act as external stimuli.Based on these findings,it is recommended to meet users'psychological expectations;enhance the quality of systems and resources within sports short video platforms;attend to users'emotional needs;cultivate innovation and interactive consciousness among sports short video talents;bolster user engagement;optimize transmission paths and means for sports short video content.

sports short videouser satisfactiongrounded theorySOR theory

钟丽萍、宋宛星、龙寰宇

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湖南工业大学体育学院,湖南株洲 412000

湖南高尔夫旅游职业学院高尔夫教育学院,湖南常德 415900

体育短视频 用户满意度 扎根理论 SOR理论

2024

广州体育学院学报
广州体育学院

广州体育学院学报

CHSSCD北大核心
影响因子:0.813
ISSN:1007-323X
年,卷(期):2024.44(3)