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无人自助药柜在我院发热门诊的应用分析

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目的 分析无人自助药柜在我院发热门诊的应用效果,为发热门诊药房向自动化、智慧化发展提供重要参考。方法 通过分析2022年6~8月无人自助药柜在我院发热门诊药房使用情况,统计患者发放量、设备发药量、患者取药时间、患者满意度,评价无人自助药柜在我院的实际应用效果。结果 2022年6~8月期间自助药柜共完成患者发放量5238人,药品发放量16914盒;患者平均取药时间为2。8 min,与此前的人工调剂发药模式相比,患者的取药时间明显缩短;此外,患者对无人自助取药模式非常满意,满意度达95%。结论 无人自助药柜在我院发热门诊药房发挥了巨大的优势,以全流程可追溯的信息化管理体系为基础,保障患者用药安全,实现发热门诊药房的智慧化管理。
Application Analysis of Unmanned Self-service Medicine Cabinet in Fever Clinic of Our Hospital
OBJECTIVE To analyze the application effect of unmanned self-service medicine cabinet in fever outpatient department of our hospital,and to provide important reference for the automatic and intelligent development of fever outpatient pharmacy.METHODS The actual application effect of unmanned self-service medicine cabinet in our hospital was evaluated by analyzing the use of unmanned self-service medicine cabinet in the fever outpatient pharmacy of our hospital from June to August 2022,and statistics were made on patient dispensing amount,device dispensing amount,patient taking medicine time and patient satisfaction.RESULTS From June to August 2022,a total of 5,238 patients and 16,914 boxes of drugs were dispensed in self-service medicine cabinets.The average drug taking time of patients was 2.8 min,which was significantly shortened compared with the previous manual dispensing mode.In addition,patients were very satisfied with the unattended self-collection mode,with a satisfaction rate of 95%.CONCLUSION The unmanned self-service medicine cabinet has played a huge advantage in the fever out-patient pharmacy of our hospital.Based on the whole-process traceable information management system,it ensures the safety of patients'medication and realizes the intelligent management of fever outpatient pharmacy.

Fever clinicUnmanned self-service medicineInformatization managementIntelligent

徐婉、曾启、华友海

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苏州大学附属第四医院(苏州市独墅湖医院)药学部,江苏苏州 215125

发热门诊 无人自助药柜 信息化管理 智慧化

2024

海峡药学
中国药学会福建分会

海峡药学

影响因子:0.643
ISSN:1006-3765
年,卷(期):2024.36(10)