Using PDCA Management Tool to Improve the Operation Efficiency of Lo-gistics Robot Drug Delivery Ward
OBJECTIVE To explore the application of PDCA management tools in improving the operation effi-ciency of wards under logistics robots.METHODS In view of the problems existing in the use of logistics robots in the ward,a CQI team was established.The brainstorming method was used for PDCA management,the causes of the main problems were analyzed,and improvement measures were formulated.RESULTS After the application of PDCA management,the ward coverage rate of logistics robot drug delivery ward increased from 50%to 84%.The number of logistics robot deliveries increased from 1735 times(January 2023)to 3729 times(January 2024),an in-crease of 115.9%;The average receiving time was reduced from 896 seconds(January 2023)to 375 seconds(Janu-ary 2024),with a reduction of 521 seconds.CONCLUSION The application of PDCA management tool has greatly improved the operation efficiency of the ward under the logistics robot drug delivery.
Logistics robotSend medicine to the wardPDCA management tool