Research on the application of intelligent service system based on unat-tended station
In order to promote the high-quality development of urban rail transit,urban rail tran-sit across the country regards the construction of smart stations as an important guide for new urban rail transit.In recent years,in order to solve the needs of passengers in ticket processing,information inquiry,customer service application and other aspects,the urban rail transit intelli-gent customer service system has developed rapidly.Through the construction and procurement of new lines and the upgrading of existing wires,the functions of the intelligent customer serv-ice system have been continuously improved,gradually replacing manual service work,and ef-fectively reducing the operating costs of rail transit enterprises.The Intelligent service system is an important part of intelligent station.providing technical support for the rail transit station to realize unattended station hall.This paper introduces and discusses the design,main functional technology and service application solutions of Intelligent service system based on unattended station,combining the design and application of rail transit,the current application of Intelligent service system and the transformation effect of intelligent service center of existing lines.
Intelligent Service Systemunattended stationrail transitintelligent customer serv-iceSpeech Recognition
NETL
NSTL
万方数据
