首页|基于用户感知的VoNR端到端业务质量评估方法研究

基于用户感知的VoNR端到端业务质量评估方法研究

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目前传统的4G/5G移动网络语音业务的问题发现、定界定位、优化解决等主要依靠指标监控、前台测试和用户投诉,存在发现慢、定界定位难等问题,尤其是当前VoNR业务开通及语数分层部署、网络结构复杂度加大,存在业务场景多,网络问题分析复杂化,VoNR开网初期接通、掉话、语音业务感知差等一系列问题,急需一套科学的基于用户感知的VoNR问题分析定位体系.以下重点对VoNR端到端质量评估优化体系进行研究、实践,通过实践应用,以数智化为基础,构建科学高效的VoNR质量评估体系,实现对VoNR语音业务问题发现、定界定位、优化提升等全方位的改进和提升,有效解决用户语音业务问题,提升语音业务感知.
Research on End to End Service Quality Assessment Method for VoNR Based on User Perception
At present,the traditional 4G/5G mobile network voice services mainly rely on indica-tor monitoring,front-end testing,and user complaints for problem discovery,boundary positio-ning,and optimization solutions.There are problems such as slow discovery and difficult boundary positioning,especially with the current VoNR service opening and language layering deployment,increased network structure complexity,multiple business scenarios,complex net-work problem analysis,and a series of problems such as poor perception of VoNR during the in-itial connection,disconnection,and voice services.There is an urgent need for a scientific VoNR problem analysis and positioning system based on user perception.The following focuses on the research and practice of the end-to-end quality evaluation and optimization system for VoNR.Through practical application,based on digitization,a scientific and efficient VoNR quality eval-uation system is constructed to achieve comprehensive improvement and enhancement of VoNR voice service problem discovery,boundary positioning,optimization and improvement,effec-tively solving user voice service problems and enhancing voice service perception.

VoNREnd-to-endDelimit positioningIntelligence automation

张维利、李晓勇、罗敏、赵志强

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中国移动通信集团内蒙古有限公司,内蒙古 呼和浩特 010010

VoNR 端到端 定界定位 自动化

2024

长江信息通信
湖北通信服务公司

长江信息通信

影响因子:0.338
ISSN:2096-9759
年,卷(期):2024.37(10)