Research on Construction of Competency Model of the Chief Quality Officer in VUCA Environment
At present,China is undergoing"great changes unseen in a century".The environment in which companies are located is becoming more and more volatile,uncertain,complex,ambiguous.(commonly known as VUCA),therefore,the quality has become the way to rejuvenate the country,the foundation of a rich country,the strategy to strengthen the country,and the soul of an enterprise.In the era of high-quality development,every chief quality officer is endowed with a nobler mission and responsibility.The research adopts literature review method,expert interview method,question-naire survey method,combined with reliability analysis,principal component analysis,maximum va-riance rotation method and other data analysis methods.Taking into account the differences in recog-nition of competency features among different social classes,independent sample t-test is used and difference coefficients are introduced to adjust the weight of competency features,and a chief quality officer(CQO)competency model is constructed in the VUCA environment with nine competency fea-tures including innovation,resilience,and insight,which can provide references for the selection,training and management of chief quality officers.
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