首页|北京市社区养老服务驿站的运营模式、服务困境及优化建议

北京市社区养老服务驿站的运营模式、服务困境及优化建议

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随着我国人口老龄化问题的日益严重,家庭与机构养老无法满足当今的养老需求,亟待发展社区居家养老.为此,北京市特别将"社区养老服务驿站"作为一项重要的举措.目前,驿站在北京市运营模式有 4 种方式.但是在发展阶段面临着多种问题,政府层面的政策制定、审核机制的不完善;驿站层面的运营受阻、管理疏忽;老人层面的消费观念限制等问题.为此,本文针对上述问题为主要研究,进而提出发展建议.从政府的角度出发,强调自身与外界的共同力量参与,保证养老政策实施平稳;从驿站自身角度出发,立足老人的实际需求,建立"专业人才+当地居民"新型探访模式,并改变运营与管理机制;从老人的角度出发,促进其接受新鲜事物,培育其消费意识.
Operational Modes,Service Dilemmas,and Optimization Suggestions for Community Elderly Care Service Stations in Beijing
With the increasingly severe issue of population aging in China,family and institutional care are unable to meet the current demands for elderly care,making it urgent to develop community-based home care.To this end,Beijing has specifically adopted"community elderly care service stations"as an impor-tant measure.Currently,there are four operational modes for these stations in Beijing.However,during their development stage,they face various problems,including incomplete policy formulation and review mechanisms at the government level,operational obstacles and management negligence at the station level,and consumption concept limitations at the elderly level.Therefore,this article focuses on the aforemen-tioned issues as the main research and subsequently proposes development suggestions.From the government's perspective,it emphasizes the participation of its own and external forces to ensure the smooth implementation of elderly care policies;from the perspective of the stations themselves,it establishes a new"professional talent+local resident"visiting model based on the actual needs of the elderly and changes the operational and management mechanisms;from the perspective of the elderly,it promotes their accept-ance of new things and cultivates their consumption awareness.

agingcommunity-based home carecommunity elderly care service stations

彭宇菲、张文潇

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北京城市学院,北京 101309

中国劳动关系学院,北京 100094

老龄化 社区居家养老 社区养老服务驿站

2024

北京城市学院学报
北京城市学院

北京城市学院学报

影响因子:0.343
ISSN:1673-4513
年,卷(期):2024.(5)