Value Analysis of Humanized Nursing Service Mode Applied in Ophthal-mic Outpatient Nursing Work
Objective To investigate the effect of the implementation of humanized nursing service mode in the nurs-ing work of ophthalmology clinic.Methods The clinical data of 72 patients admitted to the Baodi Hospital Affiliated to Tianjin Medical University from January 2021 to January 2023 were retrospectively selected.According to different nursing methods,they were divided into control group(n=36,routine nursing)and observation group(n=36,human-ized nursing).The compliance behavior,negative emotions score,pain score,quality of life score and nursing satisfac-tion of the two groups were compared.Results The total compliance rate of the observation group was 97.22%,which was higher than 77.78%of the control group,and the difference was statistically significant(χ2=4.571,P<0.05).After nursing,the adverse emotion score and pain score of the observation group were lower than those of the control group,and the quality of life score was higher than that of the control group,the differences were statistically significant(all P<0.05).The total nursing satisfaction of the observation group was 97.22%,which was higher than 77.78%of the con-trol group,and the difference was statistically significant(P<0.05).Conclusion The humanized nursing service model can improve the compliance and nursing satisfaction of ophthalmic outpatient patients,and reduce their negative emo-tions and pain.