首页|RCEP背景下跨境电商顾客复购意愿及提升策略研究——以高端制造产品为例

RCEP背景下跨境电商顾客复购意愿及提升策略研究——以高端制造产品为例

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在RCEP背景下,对高端制造产品在进口跨境电商中顾客复购意愿及其提升策略进行了聚焦性探究,目的在于探索和分析影响复购意愿的关键因素,如顾客体验、信任、物流服务和支付方式.采用问卷调查和SPSS软件进行数据收集和效度、信度检验.结果表明,这些因素与复购意愿呈显著正相关.基于此,提出了针对性策略,如优化顾客体验和提升支付方式多样性,以增强顾客的复购意愿.研究结论表明在竞争激烈的电商环境下,提升顾客复购意愿的重要性.
Customer Repurchase Intention and Enhancement Strategies for Manufacturing Products in Import Cross-Border E-Commerce Under the RCEP Background:A Study
This study focused on customer repurchase intention and enhancement strategies for manufacturing products in import cross-border e-commerce under the RCEP framework.The objective was to explore and analyze key factors affecting repurchase intention,such as customer experience,trust,logistics services,and payment methods.Data was collected through surveys and analyzed using SPSS for validity and reliability.The results indicated a significant positive correlation between these factors and repurchase intention.Accordingly,targeted strategies,like optimizing customer experience and diversifying payment methods,were proposed to enhance repurchase intention.The study underscores the importance of these factors in the competitive e-commerce environment for boosting customer repurchase intention.

RCEPCross-Border E-CommerceManufacturingCustomer Repurchase IntentionDigital Economy

李泳璋

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顺德职业技术学院,广东 佛山 528300

RCEP 跨境电商 高端制造业 顾客复购意愿 数字经济

广东省哲学社会科学规划青年项目广东省高等职业教育教学改革研究与实践项目广东省教育科学规划课题顺德职业技术学院校级科研项目

GD22YYJ17GDJG20214352023GXJK10212023-KJXJ006

2024

对外经贸
黑龙江省对外贸易经济合作研究所 黑龙江省国际经济贸易学会

对外经贸

CHSSCD
影响因子:0.394
ISSN:2095-3283
年,卷(期):2024.(4)
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