The Influence of Digitalization and Servitization on Enterprise Financial Performance
The two primary strategies for manufacturing transformation are digitalization and servitization.Both of them have an important impact on the financial performance of manufacturing enterprises,but there are relatively few studies that put digitalization and servitization in a framework to explore the mechanism of the role of these two on the financial performance of manufacturing enterprises.By selecting manufacturing enterprises listed on the main boards of Shanghai and Shenzhen in China from 2012 to 2022 as the research sample,we use text analysis method to measure the level of digitalization and servitization,and adopt the firm fixed effect model and the mediated effect model to test the mechanism of the role of digitalization and servitization on the financial performance of manufacturing enterprises.The results of the study show that corporate financial performance benefits greatly from both servitization and digitalization.Digitalization has a positive effect on servitization.The effect of digitalization on firm financial performance can be mediated through servitization,and suggestions are made for manufacturing enterprises and government departments to promote the coordinated development of digitalization and servitization.