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制造商提供服务下的信息分享和渠道选择策略研究

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近年来,越来越多的制造商通过提供服务来提升在电商平台转售渠道、代理渠道和混合渠道中销售产品的竞争力,同时有需求预测能力的电商平台与没有信息优势的制造商产生了信息不对称。为解决关于制造商提供服务下的渠道选择和信息不对称带来的信息分享问题,运用逆向归纳法研究了三种渠道下电商平台的信息分享策略以及有无信息分享下制造商的渠道选择策略。研究发现,在转售渠道下,电商平台与制造商是否分享信息依赖于消费者服务敏感度和服务效率;而在代理渠道下,电商平台总是自愿与制造商分享信息;在混合渠道下,电商平台是否信息分享依赖于服务效率、佣金率和渠道竞争强度。无论是在信息不分享还是分享情形下,制造商的最优渠道选择只有代理渠道或混合渠道,并且最优渠道选择依赖于服务效率,佣金率以及渠道竞争强度;当渠道竞争强度较高时,无论佣金率的高低,随着服务效率的增加,制造商都从选择混合渠道转向代理渠道。
Research on information sharing and channel selection strategy under service provided by manufacturer
In recent years,more and more manufacturers improved the competitiveness of products sold in the reselling channel,the agency channel and the hybrid channel of e-commerce platforms by providing services.At the same time,e-commerce platforms with demand forecasting ability had information asymmetry with manufacturerswithout information superiority.In order to solve the problems of channel selection under the service provided by a manufacturer and information sharing caused by information asymmetry,the information sharing strategies of an e-commerce platform under three channels and the manufacturer s channel selection strategies with or without information sharing were studied by using backward induction method.It was found that information sharing between the e-commerce platform and the manufacturer depended on the sensitivity of consumer service and service efficiency under the reselling channel.Under the agency channel,the e-commerce platform always voluntarily shared information with the manufacturer.Under the hybrid channel,whether the e-commerce platform shared information depended on service efficiency,commission rate and channel competition intensity.No matter whether the information was not shared or shared,the manufacturer's optimal channel choice was only the agency channel or the hybrid channel,and the optimal channel choice depended on service efficiency,commission rate and channel competition intensity.When the channel competition intensity was high,no matter whether the commission rate was high or low,the manufacturer changed from choosing the hybrid channel to the agency channel with the increase of service efficiency.

e-commerce platform supply chainservice effortsdemand-forecasting information sharingchannel selectionpricing

马聪颖、周国标

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天津工业大学数学科学学院,天津 300387

电商平台供应链 服务努力 需求预测信息分享 渠道选择 定价

2024

哈尔滨商业大学学报(自然科学版)
哈尔滨商业大学

哈尔滨商业大学学报(自然科学版)

影响因子:0.405
ISSN:1672-0946
年,卷(期):2024.40(6)