Objective To analyze the submission information needs of users on online platforms and propose service improvement strategies for nursing journals based on user needs.Methods A total of 34,598 discussion posts related to nursing journal submis-sions were scraped from various online communities platforms.Grounded theory coding was adopted to obtain the conceptual cate-gories and logical relationships of users'submission information needs.The current situation of journal information notification services was explored from two aspects:journal submission information disclosure and completeness.Results Users'submission in-formation needs covered 3 themes of submission inquiry,inquiry about manuscript status in review,and publication inquiry,as well as 12 demand dimensions.The minimum degree of information provision for the 12 demand dimensions by 11 nursing journals was 18.18％,and the information completeness provided ranges from 36.36％to 78.79％.Conclusion The submission information contents supplied by the 11 nursing journals does not adequately match the demand of users.Journals should start from user needs,im-prove information notifications such as submission guidelines,and play their role as main body of information suppliers to relieve users'ur-gent needs for journal information.
关键词
护理期刊/信息需求/信息服务/投稿指南/投稿信息/扎根理论/在线平台/网络数据
Key words
nursing journal/information needs/information services/submission guidelines/submission information/grounded theory/on online platform/network data
维普
万方数据