The Theoretical Framework,Realistic Dilemma and Practical Logic of the Construction of China's High-quality Public Service System:The Perspective of"Technology Enablement-System Support"
The establishment of a high-quality public service system with speed,fairness,efficiency,quality,convenience and benefiting all people as its core concepts is an important institutional premise for ensuring and improving people's livelihood and achieving common prosperity.At present,the construction of high-quality public service system in our country has some shortcomings in the aspects of system design,technical empowerment and governance concept.Based on the reality,we can start from the perspective of"technology enablement-system support".In terms of the level of"technology enablement",we should integrate the multiple functions of digital technology platform to improve the quality and efficiency of public service supply with the technological opportunity of"digital+".As far as the"system support"level is concerned,the construction goal of the efficient government response mechanism should be clearly defined,the main line of public interest should be grasped,and the public service governance concept of"people first"should be returned.Therefore,the digital platform technology with the characteristics of flat organization and the institutional form with the characteristics of bureaucratic organization are integrated into a deeply coupled organic whole,so as to jointly promote the construction of China's high-quality public service system by virtue of the two-wheel driving force of"technology enablement-system support".
high-quality public service systemtechnology enablementsystem supportdigital platform technologyservice administration model
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