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一体化政务服务平台发展现状、问题及对策

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[目的]对一体化政务服务平台的发展现状进行梳理,分析存在的问题并提出解决对策.[方法]首先对国内外一体化政务服务平台发展的整体情况进行分析,然后对我国一体化政务服务平台发展存在的问题进行剖析,最后提出相应的解决对策.[结果]全球电子政务发展趋势持续向前推进,国内政务数据管理服务水平明显提升,但是仍存在数字安全、数字鸿沟、平台服务质量等方面的问题.[结论]针对我国一体化政务服务平台发展存在的问题,有针对性地提出建设和完善安全保障体系、推动政务服务整体联动、优化政务服务流程等对策建议,以期为一体化政务服务平台下一步的建设提供有益启示,最终实现全国政务服务"一张网"和"一网通办".
Development Status and Problems and Countermeasures of Integrated Government Service Platform
[Purposes]This paper aims to sort out the development status of the integrated government ser-vice platform and analyze the existing problems and propose solutions.[Methods]Firstly,the overall situ-ation of the development of integrated government service platform at home and abroad is analyzed,then the existing problems in the development of integrated government service platform in our country are analyzed,and finally the corresponding solutions are proposed.[Findings]The development trend of global e-government continued to move forward,and the service level of domestic government data man-agement was significantly improved,but there were still problems such as digital security,digital divide,and platform service quality.[Conclusions]In view of the problems existing in the development of China's integrated government affairs service platform,this paper puts forward countermeasures and sug-gestions on building and improving the security system,promoting the overall linkage of government af-fairs service,optimizing the process of government affairs service,etc.,in order to provide useful inspira-tion for the next construction of the integrated government affairs service platform,and finally realize the"one network"and"one network for all"of national government affairs service.

integrated government service platformdigitizatione-government

张艺馨、张亚婕

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北京化工大学文法学院,北京 100029

河南省科学技术情报中心,河南 郑州 450003

一体化政务服务平台 数字化 电子政务

2024

河南科技
河南省科学技术信息研究院

河南科技

影响因子:0.615
ISSN:1003-5168
年,卷(期):2024.51(13)
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