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物业公司参与社区治理的行动模式——以"情境"为分析框架

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从基层社区治理的"情境"出发,立足于城市社区治理的"二重性"特征,可归纳出"公共危机型""业主自治型""行政动员型""仪式互动型"四种社区治理的情境类型,由此构建起一个物业公司参与社区治理的"情境"分析框架.通过对S小区治理实践过程的考察发现,物业公司在不同的治理情境中,分别通过"行政协同""策略协商""协同共治""共建共享"模式加以回应.物业公司的行动是基于对具体情境中各种资源、关系的主观定义而做出的,情境的变动意味着治理场域中资源、权力、关系的相应流动.物业公司在追求自身"市场性"利益的同时,也需要依据情境来选择获取自身合法性的"公共性"回应,这种回应有利于促进和改善基层社区治理境况和社会福祉,也为构建多元治理格局提供了可能的思路.
An Action Model for Property Management Companies to Participate in Community Governance:Take"Situational"as Analysis Framework
Starting from the"context"of grassroots community governance and based on the"duality"of urban commu-nity governance,this paper summarizes four types of situational contexts for urban community governance,namely,"public crisis-oriented""homeowner self-governance""administrative mobilization"and"ritual interaction type".Based on this,a"situational"analysis framework is constructed for property management companies'participation in community governance.Through an investigation into the governance practice process of S community,it is found that in different governance situa-tions,the property management company responds through the modes of"administrative coordination""strategic negotia-tion","collaborative governance"and"co-contruction and sharing".The actions taken by the property management company are based on the subjective definition of various resources and relationships in the specific context,and the changesin the situ-ation mean corresponding flows of resources,power and relationships in the governance field.While pursuing their own mar-ket interests,property companies also need to choose the"public"response to obtain their own legitimacy according to the situation,this response is conducive to promoting and improving the situation of grass-roots community governance and so-cial welfare while providing possible ideas and paths for the construction of a diversified governance pattern.

community governanceproperty management companycontextmode of action

徐晓军、成君琦

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华中师范大学社会学院、湖北省社会发展与社会政策研究中心(湖北武汉430079)

华中师范大学社会学院(湖北武汉430079)

社区治理 物业公司 情境行动模式

国家社会科学基金重点项目

19ASH005

2024

湖南师范大学社会科学学报
湖南师范大学

湖南师范大学社会科学学报

CSTPCDCSSCICHSSCD北大核心
影响因子:1.06
ISSN:1000-2529
年,卷(期):2024.53(2)
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