Study of Senior-friendly Communal Fitness Service Design Based on the Idea of Intelligent Elderly Care
Senior-friendly community fitness is an inevitable requirement and implementation method for smart elderly caring,and the research results of fitness services for the elderly under the perspective of service design are more suitable for the application in community practice.This paper analyzes the connotation of smart elderly caring and the requirements of senior-friendly fitness design,adopts the methods of observation and interview to study the elders'needs of community fitness services,and finishes the design of service blueprint,service procedure and physical touchpoints of intelligent community fitness from the aspects of gamification design,interactive design and guided design,which provides reference for senior-friendly communal fitness design practice.
service designsenior-friendly designsmart elderly carefitness servicecustomer journey map
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