A Study on the Correlation Between Nurses'Workload and Nursing Quality in 442 Patients
Objective To explore the correlation between nurses'workload and nursing quality,and to provide reference for clinical management.Methods Using cluster sampling method,442 inpatients in a tertiary A general hospital were selected in November 2021.In the same time period on the same day,the responsible nurses(n=53)used the Chinese version of Workload Perception Scale to complete the self-assessment of their nursing workload perception.The nursing quality received by 442 patients on the same day was peer evaluated by the nursing quality manager in the ward,and the interaction between workload perception and nursing quality was analyzed.Results The workload score of nurses was 27(19,36)points,and the nursing quality score was 83.67(79.67,86.67)points.There were statistically significant differences in nurses'workload and nursing quality scores among patients with different ages,genders,medical conditions,nursing grades and departments(all P<0.05).The total workload score was negatively correlated with the nursing quality of nurses(r=-0.43,P<0.01).Except for self-performance requirements,the other 5 workload dimensions were also negatively correlated with nursing quality(P<0.01).Conclusions The perceived workload of nurses has a negative effect on the nursing quality,suggesting that managers should pay full attention to the subjective feelings of nurses and use the humanized management concept to promote the high-quality and efficient development of nursing.