Objective To explore the moderating effect of psychological resilience between emotional labor and emotional burnout of nurses.Methods Convenience sampling method was used to select 527 nurses from 16 tertiary A hospitals in multiple provinces(cities)as the study objects and they were surveyed using the Emotional Labor Two Dimensional Scale,Emotional Burnout Scale,and Psychological Resilience Scale.The Hierarchical Regression Method was used to test the moderating effect.Results The average scores of nurses'surface expression,deep expression,emotional burnout,and psychological resilience were(3.54±0.78),(3.67±0.76),4.03(3.1,5.0),and 3.38(3.0,3.9).Psychological resilience had a significant moderating effect between nurses'surface expression and emotional burnout(β=-0.159,P＜0.001),which explained 2.5％of the variance of emotional burnout among nurses.Psychological resilience had a significant moderating effect on nurses'deep expression and emotional burnout(β=0.183,P＜0.001),which explained 2.8％of the variance in nurses'emotional burnout.Conclusions Psychological resilience can moderate the impact of nurses'emotional labor on their emotional burnout,suggesting that their emo-tional burnout can be reduced by strengthening their awareness of emotional labor decision-making and im-proving their psychological resilience.
维普
万方数据