摘要
公共图书馆提升适老化服务对保障老年人基本文化权益、促进图书馆行业发展意义重大.文章采用实地调研法和网络分析法,调查了长三角地区省级公共图书馆适老化服务现状.研究基于沉浸式观察和问卷调查,得出了公共图书馆的适老化服务在适老制度、馆员服务、硬件设施、阅读推广和馆藏资源5个维度存在不足,并从制度化、人性化、无碍化、市场化和精准化五个方面提出公共图书馆提升适老化服务的策略建议.
Abstract
Improving aging friendly service in public libraries is of great significance for safeguarding the basic cul-tural rights and interests of the elderly,and also promoting the development of the library industry.This article adopts field research and network analysis methods to investigate the current status of aging friendly service in pro-vincial public libraries in the Yangtze River Delta region.Based on immersive observation and questionnaire sur-vey,the study identified deficiencies in the aging friendly services of public libraries in five dimensions:aging friendly system,librarian services,hardware facilities,reading promotion,and collection resources.Strategies and suggestions for improving aging friendly services in public libraries were proposed from five aspects:institutionaliza-tion,humanization,accessibility,marketing,and precision.
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