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数字公共服务的年龄歧视及适老化策略

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随着信息技术的发展,传统公共服务的局限性日益显现,公共服务数字化已经成为现代社会的一种必然选择。数字化公共服务可以利用互联网和大数据技术提高公共服务的效率和质量,实现公共服务的快捷、高效和智能化,但在适老化方面存在公共服务供给与老年人的实际需求不匹配、缺乏技术安全和隐私保护、个性化服务和用户友好性不足、使用意愿低等问题,针对数字公共服务的年龄歧视提出公共服务适老化策略,以期促进社会的数字化包容和普惠发展。
Age Discrimination and Aging Friendly Strategies in Digital Public Services
With the development of information technology,the limitations of traditional public services are becoming increasingly apparent,and digitalization of public services has become an inevitable choice in modern society.Digital public services can use the Internet and big data technology to improve the efficiency and quality of public services and achieve rapid,efficient and intelligent public services.However,in terms of aging,there are problems such as the mismatch between the supply of public services and the actual needs of the elderly,the lack of technical security and privacy protection,the lack of personalized services and user friendliness,and low willingness to use digital public services.In view of the age discrimination in digital public services,we propose aging strategies for public services to promote digital inclu-sion and inclusive development of society.

Digital public servicesAge discriminationAge appropriate strategies

王景、曾丹丹

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广州工商学院会计学院,广州 510850

数字化公共服务 年龄歧视 适老性策略

广州市哲学社会科学发展规划项目(十四五)

2022GZGJ29

2024

经济研究导刊
黑龙江省报刊出版中心

经济研究导刊

CHSSCD
影响因子:0.313
ISSN:1673-291X
年,卷(期):2024.(7)
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