健康大视野·医学分册2023,Issue(6) :293-295.DOI:10.3969/j.issn.1005-0019.2023.06.103

风险管理在护理管理中的应用效果

赵峰
健康大视野·医学分册2023,Issue(6) :293-295.DOI:10.3969/j.issn.1005-0019.2023.06.103

风险管理在护理管理中的应用效果

赵峰1
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作者信息

  • 1. 山东省临朐县人民医院护理部,山东 临朐 262600
  • 折叠

摘要

目的:将风险管理应用于护理管理工作中,评估其对护理管理质量及患者满意度的影响,总结护理经验.方法:入组的120例病例均来源于2019年1月~2020年1月我院收治患者,按照随机数字表法对患者实施分组,两组各60例,对照组应用常规护理管理,观察组在对照组基础上加用风险管理,分别于护理前及护理后两个时段进行焦虑(SAS)、抑郁(SDS)评估,对比两组护理管理质量,对患者进行满意度调查,随访风险事件发生情况.结果:SAS、SDS评分数据经统计学软件处理显示护理后均较护理前有所降低,P值<0.05,组间比较观察组

Abstract

Objective To apply risk management in nursing management,evaluate its impact on nursing management quality and patient satisfaction,and summarize nursing experience. Methods: A total of 120 cases were all from patients admitted to our hospital from January 2019 to January 2020. Patients were divided into two groups according to the random number table method,with 60 cases in each group. The control group was treated with routine nursing management,while the observation group was treated with risk management on the basis of the control group. Anxiety (SAS) and depression (SDS) were evaluated before and after nursing,and the quality of nursing management was compared between the two groups. The satisfaction of patients was investigated,and the occurrence of risk events was followed up. Results: The SAS and SDS score data were all reduced after nursing compared with before nursing by statistical software processing,P value <0.05,the difference between the observation group and the control group was greater,P<0.05; The scores of nursing quality were significantly different between the observation group and the control group,the former was higher than the latter,P<0.05; The results of satisfaction classification showed that the total number of very satisfied and basically satisfied cases in the observation group was more than that in the control group,and the difference in satisfaction was calculated as P<0.05. The incidence of risk events in the two groups was lower than that in the observation group,P<0.05. Conclusion: Risk management can promote the improvement of patients'' negative emotions,is conducive to improving the quality of nursing management,and is an effective path to improve patients'' satisfaction and reduce risk events,which is worthy of promotion.

关键词

风险管理/护理管理/护理质量/SAS评分/护理满意度/风险事件

Key words

risk management/nursing management/nursing quality/SAS score/nursing satisfaction/risk events

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出版年

2023
健康大视野·医学分册
中国保健协会

健康大视野·医学分册

ISSN:1005-0019
参考文献量7
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