Objective To explore and analyze the methods to improve the quality of pharmaceutical care in outpatient western pharmacy. Methods: 114 patients from September 2021 to September 2022 were selected as outpatients, according to the reference group for routine services, and the experimental group implemented the quality management of outpatient pharmaceutical care on the basis of routine services. Results: The service quality score of the reference group was much worse than that of the experimental group (P ＜0.05); the experimental group was more satisfied with pharmaceutical care (P ＜0.05). Conclusion: The implementation of outpatient pharmaceutical care quality management has an obvious effect on the quality of pharmaceutical care in outpatient western pharmacy, which can effectively improve the service quality and increase the service satisfaction degree.
关键词
门诊西药房/药学服务/应用效果
Key words
Outpatient western pharmacy/pharmacy service/application effect
万方数据