Construction of the Perceived Value System of Internet Medical Patients Based on Maslow's Hierarchy of Needs Theory
Objective:To construct the perceived value system of Internet medical patients based on Maslow's hierarchy of needs theory.Methods:Under the guidance of Maslow's hierarchy of needs theory,literature analysis and the results of remote patients'val-ue perception questionnaire were used to form related evaluation indexes of Internet medical patients'perceived value.A five-level Likert scale was used to design a consultation questionnaire,and 35 experts were consulted in two rounds by Delphi method.The weights of each index were ranked by analytic hierarchy process,and the reliability of expert consultation was tested by authority coeffi-cient.Results:After two rounds of expert consultation,an Internet medical patient perceived value index system was determined,in-cluding 5 first-level indicators(survival,safety,social interaction,respect,self-worth),10 second-level indicators(reputation value,spiritual value,technical value,etc.),and 28 third-level indicators.Conclusion:The index system constructed is of high scientific,sta-ble and social significance,and can effectively reflect the value needs and perceptions of patients in Internet medical treatment,provid-ing a theoretical basis for further building a"patient-centered"Internet diagnosis and treatment model.
Maslow's Hierarchy of Needs TheoryValue IndicatorsInternet medicalDelphi MethodHierarchical Research Method