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高质量发展背景下三级公立医院院办面临的挑战及策略

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目的:分析三级公立医院院办面临的挑战及原因,提出有针对性的策略,为公立医院高质量发展提供参考性建议.方法:通过文献研究法,分析三级公立医院院办面临的挑战及原因,提出优化策略.结果:三级公立医院院办面临工作内容繁杂且压力大,行政管理人员专业化水平参差不齐且缺乏专业化培训,管理规章制度不健全,办公信息化水平低,奖励、惩罚、绩效考核机制不完善,缺乏监督管理等挑战.结论:应采取加强行政管理人才队伍建设,完善部门管理规章制度,加强行政管理工作信息化建设,加强工作考核、监督和管理等策略,提高三级公立医院院办的行政管理水平、工作效率和服务质量.
The Challenges and Strategies of the President's Office of Tertiary Public Hospital Under the Background of High Quality Development
Objective:To analyze the challenges and causes faced by the president's office of tertiary public hospital,and put for-ward targeted strategies,so as to provide reference suggestions for the high-quality development of public hospitals.Methods:By the means of literature research,this paper analyzes the challenges and causes faced by the president's office of tertiary public hospital,and puts forward optimization strategies.Results:The president's office of tertiary public hospital is faced with complicated work con-tents and heavy work pressure;the professional level of administrative personnel is uneven,lack of professional training;rules and regu-lations are inadequate;low level of office informatization;reward,punishment,performance appraisal mechanism is incomplete,lack of supervision and management.Conclusions:It is necessary to adopt strategies such as strengthening the construction of administrative management talent team,improving departmental management rules and regulations,enhancing the informatization construction of ad-ministrative management work,strengthening work assessment,supervision and management,etc.,to improve the administrative man-agement level,work efficiency and service quality of the president's office of tertiary public hospital.

High Quality DevelopmentTertiary Public HospitalPresident's OfficeAdministrative ManagementChallengeStrategy

刘宗壮、康志扬、戴元、徐晨慧

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东南大学附属中大医院院长办公室,江苏 南京 210008

高质量发展 三级公立医院 院长办公室 行政管理 挑战 策略

2024

江苏卫生事业管理
江苏省医学会

江苏卫生事业管理

影响因子:0.453
ISSN:1005-7803
年,卷(期):2024.35(12)