首页|在线旅游产品笔记内容特征对用户隐式反馈行为的影响研究——以小红书亲子旅游账号为例

在线旅游产品笔记内容特征对用户隐式反馈行为的影响研究——以小红书亲子旅游账号为例

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以小红书社区亲子旅游账号为研究对象,将亲子旅游用户在小红书平台上发布的笔记内容信息进行量化分析.通过类目构建,确立了外部和内部 2 个一级维度,并细分为 22 个四级细化指标.以亲子旅游账号发布的小红书笔记的外在形式、内容质量、集合质量、表达质量和效用质量作为自变量,小红书用户隐式反馈行为(点赞和收藏)作为因变量,建立了负二项回归模型.结果表明,小红书平台上亲子旅游产品笔记的外在形式、内容质量、集合质量都对用户隐式反馈行为有非常显著的正向影响;笔记的表达质量对用户隐式反馈行为有较为显著的影响;笔记的效用质量对用户隐式反馈行为影响不显著.拓展了旅游领域用户隐式反馈的影响因素,为旅游产品有效的在线推广提供建议.
Research on the Impact of Content Features of Online Travel Products'Notes on Users'Implicit Feedback Behavior——Taking Xiaohongshu's Parent-child Travel Account As An Example
Taking Xiaohongshu community's parent-child travel accounts as the research object,the content information posted by parent-child travelers on the Xiaohongshu platform was quantitatively analyzed in this study.Two primary dimensions,external and internal,were established by con-structing categories,which were further divided into 22 fourth-level refinement indicators.A nega-tive binomial regression model was built by using the external form,content quality,set quality,ex-pression quality,and utility quality of the parent-child travel account's Xiaohongshu note as inde-pendent variables and the Xiaohongshu users'implicit feedback behavior(likes and collections)as dependent variables.It was found that the external form,content quality,and set quality of parent-child travel product notes on the Xiaohongshu platform all had a significant positive impact on users'implicit feedback behavior;the expression quality of notes had a significant impact on users'implic-it feedback behavior,while the utility quality of notes had no significant impact.Suggestions for ef-fective online promotion of tourism products are provided and the factors influencing implicit feed-back from users in the tourism industry are expanded upon in this paper.

online notescontent featuresimplicit feedbacklike and bookmarkparent-child travel

谢婷、孙乐怡

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北京体育大学体育休闲与旅游学院,100084,北京

在线笔记 内容特征 隐式反馈 点赞和收藏 亲子旅游

中央高校基本科研业务费专项

2022YB017

2024

江西科学
江西省科学院

江西科学

影响因子:0.286
ISSN:1001-3679
年,卷(期):2024.42(3)
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