Study on the Impact of Conflict Attribution and Regulatory Focus on Conflict Resolution Behavior in Construction Projects
It is inevitable that conflicts will arise in the context of construction projects.This study employs a psychological perspective to examine the influence of conflict attribution and regulatory focus on conflict resolution behavior.A multiple regression analysis was conducted on 368 valid questionnaires from construction project practitioners to test the research hypotheses proposed in this study.The findings demonstrate that internal attribution of conflict fosters cooperative conflict resolution behavior,whereas stability attribution impedes conflict parties from adopting cooperative conflict resolution behavior.The attribution of conflict as either stable or controllable leads conflict parties to adopt competitive conflict resolution behavior.The findings indicate that a promotion focus has a positive effect on adopting cooperative and competitive conflict resolution behavior,while a prevention focus has a positive effect on adopting cooperative conflict resolution behavior.The research findings assist project managers in selecting an appropriate conflict resolution strategy based on conflict attribution and regulatory focus,and in influencing the conflict attribution of the opposing party in a favorable direction.
construction conflictsconflict resolution behaviorconflict attributionregulatory focus
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